FAQ & Policy

ABOUT Can I see behind the scenes at Vintage Vixen? Do you buy from individuals & shops? Is there a VintageVixen.com storefront?	GENERAL Can you notify me of newly posted items? Do you have this particular item of vintage clothing? I cannot find the item I wanted. What do I do now? How do you grade condition of vintage clothing? How do you judge wearability of vintage clothing? Is the item I want going to go on sale soon?
GIFT CERTIFICATES & STORE CREDIT How do I purchase a VintageVixen.com gift certificate? How do I use my gift certificate / coupon code / store credit code?	INTERNATIONAL Do international orders have customs fees? How quickly do items ship internationally?
PLACED ORDERS Can I edit/cancel an order?	ORDERING Can I order by phone? Do you accept purchase orders? Do you charge sales tax? Do you offer layaway? What forms of payment do you accept?
SIZES What size should I order?	RETURNS How do I return a purchase? How long does it take to get a refund?
SHIPPING Are shipments insured? Can I ship to an APO/FPO/PO Box? Can I use rush/overnight shipping? How much does shipping cost? How quickly do items ship within the US?